Shipping Policy

Shipping Policy

At Hit2Get, we aim to process and deliver your orders safely and efficiently across serviceable locations in India.

1. Order Processing

Orders are generally processed after successful order confirmation.

For prepaid orders, processing may begin after successful payment confirmation.

For Cash on Delivery orders, processing may begin after the order has been successfully confirmed.

Processing time may vary depending on product availability, order volume, seller/warehouse processing, weekends, holidays, and other operational factors.

2. Delivery Time

Estimated delivery is 3-7 business days but timelines may vary depending on:

  • Delivery location

  • Product availability

  • Warehouse or seller location

  • Courier/logistics partner

  • Product category

  • Weather conditions

  • Public holidays

  • Other unforeseen circumstances

Where available, an estimated delivery date or tracking information may be provided after the order is dispatched.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before the order is completed.

Certain products, locations, or orders may qualify for free shipping subject to the conditions displayed on the website.

4. Cash on Delivery

Hit2Get offers Cash on Delivery (COD) on eligible products and serviceable locations.

COD availability may depend on the product, delivery location, order value, courier service, or other operational conditions.

The COD option will be displayed during checkout when available.

Customers are expected to pay the full applicable order amount to the delivery partner at the time of delivery.

5. Delivery Address

Customers are responsible for providing accurate delivery information, including:

  • Full name

  • Complete delivery address

  • Phone number

  • PIN code

  • Other relevant delivery instructions

Hit2Get may not be responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

6. Tracking

Where tracking is available, customers may receive tracking information after the order has been dispatched.

Tracking information may take some time to become active after shipment.

7. Failed Delivery Attempts

If delivery cannot be completed because the customer is unavailable, refuses to accept a COD order, provides an incorrect address, or otherwise prevents delivery, the courier may make additional delivery attempts or return the order to the sender.

Repeated refusal or misuse of COD may result in restrictions on future COD orders, subject to applicable law.

8. Delivery Delays

Although we make reasonable efforts to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our reasonable control, including:

  • Weather conditions

  • Transportation disruptions

  • Courier delays

  • Natural events

  • Public holidays

  • Government restrictions

  • Technical issues

  • Unforeseen operational circumstances

9. Damaged Packages

If your package appears damaged at the time of delivery, please document the condition of the package where possible and contact us promptly.

For damaged or defective products, please refer to our Return & Refund Policy.

10. Contact Us

For shipping-related questions:

Email: mohulcivil@gmail.com
Phone: 8777549338